Protect Your Platform.
Protect Your Users.
Expert content moderation and trust operations that keep your platform safe, compliant, and brand-aligned — combining human expertise with AI pre-screening for speed at scale.
Content Moderation
Human-led content review that enforces your platform policies accurately and consistently — at scale.
- UGC Review & Moderation
- Image & Video Moderation
- Harmful Content Detection
- Policy Enforcement
Human Judgment at Scale
Automated systems can't catch everything — and the consequences of errors in trust and safety are significant. Our moderation teams are rigorously trained on your platform policies, cultural context, and the nuanced situations that AI alone cannot handle reliably. We operate AI-assisted workflows where pre-screening handles clear cases, and human reviewers handle the complex ones.
Quality & Calibration
Inter-rater reliability scores above 92%, weekly calibration sessions, and structured appeals handling ensure your moderation operation remains consistent and defensible.
Policy Enforcement & Appeals
Structured enforcement operations and a fair, efficient appeals process that protects users and builds platform trust.
- Enforcement Decision Review
- User Appeals Handling
- Policy Interpretation
- Escalation Management
Fair and Defensible Enforcement
Every enforcement action creates an appeal risk. Our appeals handling operation ensures every case receives fair, consistent review — with clear documentation, structured decision rationale, and escalation pathways for edge cases. We help platforms build trust through transparent, accountable enforcement.
Need to Scale Your Trust Operations?
Talk to our trust & safety specialists about your moderation volumes, current challenges, and how we can help you scale safely.