Recover More.
Risk Less.
AI-augmented collections operations that balance recovery maximisation with regulatory compliance — purpose-built for NBFC, BFSI, and enterprise lending portfolios.
First-Party Collections
Early-stage delinquency management through structured, empathetic outreach designed to cure accounts and preserve relationships.
- Pre-Due Reminders
- Early Bucket (0–30 DPD)
- Promise-to-Pay Management
- DNC & Compliance Controls
Cure-Rate Focus
Our first-party collections teams use a combination of predictive dialling, intelligent scripting, and behavioural segmentation to maximise cure rates in the 0–90 DPD buckets. We treat every customer interaction as an opportunity to resolve, retain, and rehabilitate.
Compliance-First
All operations are conducted under strict regulatory frameworks — RBI Fair Practice Code, TRAI DNC guidelines, and client-specific compliance requirements baked into every workflow.
Loan & Debt Recovery
Mid-to-late bucket collections for secured and unsecured loan portfolios.
- Mid Bucket (30–90 DPD)
- Late Bucket (90–180 DPD)
- Legal Coordination
- Skip Tracing
Recovery Maximisation
As accounts age, the right strategy changes. Our specialists are trained to handle increasingly complex collection scenarios — from negotiation and settlement to legal coordination and repossession support. AI-powered next-best-action drives prioritisation and strategy at the account level.
Debt Resolution & Settlement
Empathetic resolution of chronic delinquency through structured settlement and rehabilitation programmes.
- Settlement Negotiation
- OTS Schemes
- Restructuring Support
- Post-Resolution Follow-up
Empathy at Scale
Chronic delinquency requires a different approach — one that focuses on resolution rather than pressure. Our debt resolution teams are specially trained in negotiation, financial counselling, and structured settlement design. We help clients recover value from aged portfolios while maintaining brand and regulatory standards.
Ready to Improve Your Collections Performance?
Talk to our collections practice team for a portfolio assessment and a tailored improvement roadmap.