Privacy Policy

1. Who We Are

Ayuda Solutions ("we", "us", "our") is a business process outsourcing and technology services company incorporated in India, with registered offices at C/O MIMEC IT PARK, 5th Floor, Plot No. 3/P, Industrial Area, Namkum, Ranchi 834010, Jharkhand, India.

We are committed to protecting your personal data and processing it responsibly. This Privacy Policy applies to data collected through our website (ayudasolutions.com), direct communications, and our business operations.

2. Information We Collect

2.1 Information You Provide

We collect personal information you provide directly to us, including:

• Contact details: name, email address, phone number, company name, job title
• Communications: messages, enquiries, and correspondence submitted via our contact forms or email
• Job applications: CV, work history, qualifications, and references

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical data: IP address, browser type, device information, operating system
• Usage data: pages visited, time on site, referring URLs
• Cookie data: session identifiers and preference cookies

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide information about our services
• Process and evaluate job applications
• Improve our website and services
• Send service-related communications and updates (with your consent where required)
• Comply with legal obligations and protect our legitimate interests
• Analyse website usage to improve user experience

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent, such as subscribing to our newsletter
• Contract: Where processing is necessary to fulfil a contract with you, including employment contracts
• Legitimate interests: For business development, security, and fraud prevention
• Legal obligation: Where we must comply with applicable law

5. How We Share Information

We do not sell your personal data to third parties. We may share information with:

• Service providers who assist our operations (IT, hosting, analytics) under appropriate data processing agreements
• Legal authorities where required by law, court order, or regulatory authority
• Professional advisors including lawyers, accountants, and auditors under confidentiality obligations
• Business partners in the context of a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• ISO 27001-aligned information security management practices
• Encryption of data in transit and at rest
• Access controls and privileged access management
• Regular security assessments and employee training

While we take security seriously, no method of transmission over the internet is completely secure. If you believe your data has been compromised, please contact us immediately.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Typical retention periods are:

• Enquiry data: 2 years from last contact
• Job application data: 6 months if unsuccessful; duration of employment if hired
• Website analytics data: 13 months on a rolling basis
• Contractual records: 7 years post-contract (legal requirement)

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request that we limit how we use your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at ​.

9. Cookies

Our website uses cookies to improve your experience. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To understand how visitors use our site (with your consent)
• Preference cookies: To remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Ayuda Solutions — Data Privacy
Email: ​
Phone: +91 9931812910
Address: C/O MIMEC IT PARK, 5th Floor, Plot No. 3/P, Industrial Area, Namkum, Ranchi 834010, Jharkhand, India

We may update this policy periodically. Material ch